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Privacy Policy

Privacy Policy – Prime Vape Store

Prime Vape Store (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines what data we collect, why we collect it, and how we handle, store, and protect it.

1. Information We Collect

We gather personal information that you provide voluntarily, including but not limited to:

  • Contact details: name, email, phone, shipping address.
  • Order information: products purchased, billing details, transaction references.
  • Subscription preferences: marketing newsletter signups or opt-outs.

We may also collect non-personally identifiable information through cookies and analytics tools to improve user experience on our site.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders safely and accurately.
  • Provide customer support and respond to your inquiries.
  • Send promotional offers and updates only if you opt in.
  • Improve site functionality and customer experience.

We do not share your personal data with unauthorized third parties.

3. Security Measures

Your data is stored securely and accessible only to authorized employees who require access to perform their duties. While we use industry-standard measures like SSL encryption during checkout, we cannot fully guarantee absolute security from unauthorized access. Nonetheless, we remain committed to safeguarding your data.

4. Cookies & Tracking

We use cookies to:

  • Authenticate users and remember login sessions.
  • Facilitate seamless browsing and improve site navigation.
  • Analyze site performance and user behavior (non-identifiable).

Cookies help us enhance your experience and are not used for marketing by unknown third parties.

5. Emails & Promotional Messages

We may send you emails about offers or updates — only if you subscribe. At any time, you can unsubscribe through the link in the email or notify us directly.

6. Discreet Packaging & Billing

All orders are packaged discreetly, with no indication that the parcel contains vape products. Billing statements will show our company name for transparency and clarity.

7. Third-Party Links & Advertisers

Our website may contain links or ads to other websites. We do not share your personal information with these third parties, and we are not responsible for their privacy practices. Please review their privacy policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes take effect once published on this page, and we encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about your privacy or this policy, please feel free to Contact Us!

18+ COMPLIANCE STATEMENT

We are committed to responsible vaping in Australia. Our products are designed for adult customers (18+) only. Vaping products contain nicotine in many markets, however, Prime Vape Store operates in accordance with local Australian state and federal regulations regarding retail and supply. By entering this site and purchasing, you confirm you are of legal age.

PRIME VAPE STORE exists to set a higher standard for safety in Australia’s vaping industry. We refuse unregulated products and only sell verified, legal options with full transparency and strict 18+ compliance.

About Us

CONTACT

Business Hours

Address: Unit 9/132 Lansdowne Rd, Canley Vale NSW 2166

Email : primevapesstore@gmail.com

Phone:

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